Written question WQ91367
- Asked by
- Jack SargeantLabour
- To be answered by
- Minister for Health and Social Services
- Tabled
- Due
- Answered
- Time to answer
- 12 days
Question
Will the Minister outline what provisions are in place to support older people who need to get to hospital appointments?
Answer
Answered by Minister for Health and Social Services
The Welsh Ambulance Services NHS Trust provides a Non-Emergency Patient Transport Service (NEPTS) for people who are unable, for medical reasons, to make their own way to and from their hospital appointments. More details about eligibility are available: Am I Eligible For NEPTS Transport? - Welsh Ambulance Services NHS Trust
Older people can also access support through the travel costs scheme. More detail, including the eligibility criteria is available at: Get help with NHS travel costs | GOV.WALES.
There is also an online self-assessment tool, which enables people to find out what support, if any, they are entitled to: https://check-for-help-paying-nhs-costs.nhsbsa.nhs.uk/start.
We do not capture or hold information about how many appointments have been missed by older people as a result of lack of access to transport.