Written question WQ92329

The experiences of older people are extremely valuable as we consider how to further improve access to primary care in Wales. The findings in the 2023 report from Age Cymru – as well as the recent report on GP Access by the Older People’s Commissioner for Wales – show that there is still work to be done to improve primary care services for older people.

In line with our Strategy for an Ageing Society, we are working with a range of stakeholders and older people to ensure ageism does not limit potential or affect the quality of services older people receive. The Ministerial Advisory Forum on Ageing is leading this work and a working group is being established to advise on the steps we can take to achieve this.

We want to ensure that people can access GP services in Wales as quickly as possible, based on need. Our General Medical Services Access Commitment requires practices to collect patient feedback and take action in response, to ensure that GP services can continue to improve to meet the needs of their patients.

We welcome the support of the Older People’s Commissioner in engaging with people across Wales on the model for primary care services, and where people can go to access help and advice. This engagement will help us further improve the experience of older people accessing their GP surgeries.