I think that the questions from the Member, through the Chair, are very, very relevant in terms of motivating speakers to use public services. In some contexts, we find a pushback from service providers that the demand isn't there, but unfortunately our experience, as we know through the nature and level of complaints that we receive, is that the standard in some contexts in Ireland at the moment, the services through Irish are of a low standard. For example, I'm very impressed with the latest performance report by the Welsh Language Commissioner that highlights key services like websites, official forms, social media posts—very contemporary services in sustaining any language—that they are reaching levels of around 90 per cent. So, in terms of motivating speakers, if the public services available in our national languages are of a high standard, I think that that's a key tool.
I referenced earlier the different arms of the state and how language rights implementation is a key tool within the toolkit of our states, of our Governments, to achieve vibrancy in our language, and, of course, alignment with the strategy for promoting learning, using the language. Something that I've emphasised very much in my commentary on the work of the advisory committee for the national plan, the first of its type, is the importance of the third level university sector and that there are sufficient graduates with high competency in the Irish language in disciplines, such as corporate governance, language planning, human resource management. The importance of motivating students to undertake those programmes is that, if we don't change the psyche of corporate governance within public organisations around the importance of delivering public services in our national languages, it's difficult to envisage the improvement at a national level that we require of the organisations.
I mentioned earlier Foras na Gaeilge and Údarás na Gaeltachta, the department. They have key strategies in terms of promoting and sustaining the Irish language within the Gaeltacht and other supporting organisations. But, of course, the education system doesn't start at third level, but at pre-school, primary and secondary, and at the moment we're looking at the specific provision at secondary level, so that you have those prospective third level students to work in the areas that we have.
In terms of key points, the national plan is the framework in Ireland. I referenced the language standards, the implementation, the invaluable repository of knowledge that rests within the Welsh jurisdiction, and how language standards have been implemented, the challenges and the opportunities. So, I very much look forward to working closely with my counterparts in Wales on that.
In terms of the wider picture, the national co-ordination, how do we co-ordinate the improvement in public services in our respective national languages in that context? What are the resources, the structures that are required to ensure that? So, that's why I've emphasised so much of what I call the cornerstones of future knowledge sharing and strategic insights—the systematic workforce planning being a key one, and that must be fully aligned with the language standards.